Outlook Mail + Phano
Phano analyses your Outlook exchanges tied to customer accounts to detect what is cooling off.
Not ready yet? Free 30-day trial, no card
What Phano reads in Outlook Mail
Sync your Outlook work emails. Synced continuously, tied to the right account, then crossed with your other sources.
Emails automatically tied to the relevant account
Shifts in tone and response times over time
Stakeholder activity on the customer side
Connect Outlook Mail in a few minutes
Secure connection via OAuth, no development and no password stored.
Create your Phano account or sign in, then open Integrations in the menu.
Click "Connect Outlook Mail": a Outlook Mail window opens. Authorise Phano with read-only access, no password stored.
Sync starts right away: Phano ties your Outlook Mail data to the right account.
The first diagnostic arrives the same day, delivered straight into your tools.
What it powers
Customer exchanges feed weak-signal detection, frictions to address as much as openings to seize.
These signals feed Phano's composite AI, which crosses six techniques on every account, and its four agents: Defense, Expansion, Field and Strategy. The same benefit for a Customer Success Manager protecting retention and an Account Manager arbitrating their key accounts.
Delivered where you already work
The diagnostic arrives on your five channels, plus API and MCP access, in the format suited to each. No extra tool to open.
Morning digest sorted by priority
Slack
Concise alert, one-click feedback
Teams
Adaptive card in your channels
CRM
Enriched fields on the account record
Webhook
Signed JSON payload to your tools
API and MCP
On-demand access for your agents
Your data stays yours
Security, isolation and compliance by default. Not an add-on.
Per-organization isolation
Every organization is partitioned by Row Level Security at the database level, with a double membership check server-side.
AES-256 encryption
All data is encrypted at rest across the entire database, and in transit.
Anonymization before AI
Emails and phone numbers are masked before any model call. The original data never leaves our European servers.
GDPR compliance
Export and deletion of your data on demand. Transfers outside the EU governed by Standard Contractual Clauses.
Frequently asked questions
How do I connect Outlook Mail to Phano?
Connect Outlook Mail in a few clicks from your Phano workspace, no development. Sync starts right away and the first diagnostic arrives the same day, delivered into your tools.
What data does Phano read in Outlook Mail?
Phano reads in particular: emails automatically tied to the relevant account; shifts in tone and response times over time; stakeholder activity on the customer side. Sensitive data such as emails and phone numbers is anonymised before any model call, and stays encrypted at rest and in transit.
Is Outlook Mail enough on its own?
Phano works from a single connected source, but it is the crossing of several tools that makes the diagnostic most reliable: a single signal can be dismissed, it is their convergence that surfaces the real risks and the real opportunities.
Connect Outlook Mail, get your first diagnostic.
The first diagnostic arrives the same day, in your tools.