Less churn. More expansion.
More accounts per CSM and AM.

Time saved, churn avoided, upsell surfaced: any one of these covers the cost of Phano.

Trial

Test on your real accounts

Free

30 days, no credit card

DiagnosticWeekly
Automatic deliveryEmail only
Analyzable accountsUp to 500
UsersUnlimited
Meeting briefs and recapsUnlimited
Live coaching (meeting bot)Up to 5h during trial
6 composite techniques
4 autonomous agents
REST API + MCP
All data sources
Start for free
Recommended

Standard

Retention and expansion, every day

€99/month

100 accounts included, +1 EUR/account

Pays for itself in the first month

DiagnosticDaily
Automatic deliverySlack, Teams, email, CRM, webhook
Analyzable accounts100 included, +1 EUR/extra
UsersUnlimited
Meeting briefs and recapsUnlimited
Live coaching (meeting bot)30h included per month, then 1.50 EUR / 30 min
6 composite techniques
4 autonomous agents
Unlimited REST API + MCP
All data sources
Get started: €99/month

A question about the plan, or a specific need? Contact us

They already work with Phano

StripeSlackZendeskNotionaircallPostHog

Why not a traditional CS tool?

Classic CS platforms cost 29,500 to 58,000 EUR/year, take months to set up, and impose yet another dashboard.

Traditional tools

Phano

Annual budget
29,500 to 58,000 EUR/year
From 990 EUR
Setup
1 to 6 months
A few minutes
Adoption required
Dashboard mandatory
None, fully headless
Analysis
Single score
6 cross-checked techniques, to prove impact
Contradiction detection
No
Yes, multi-evidence fusion
Autonomous agents
No, or generic chatbot
4 specialized agents

100%

of your book analyzed by multi-source composite daily

20+

native sources available, cross-analyzed per account based on your connections

+2h/day

saved per member on prep, meeting notes and follow-up

+40%

more accounts managed

Your deliverables

What Phano produces for you

A per-account diagnostic, and the full meeting cycle: brief, live coaching, structured recap and follow-up email. Delivered where you work.

The per-account diagnostic

Every morning, the accounts to save, re-engage or grow, delivered in your tools with the actions to take.

AI-generated

85K ARR, renewal in 22 days

Critical91%

Critical risk

Email silence for 28 days. Last active contact unreachable for 3 weeks. Renewal in 22 days with no conversation scheduled.

To do

Escalate to the identified sponsor (CEO) this week. Prepare a retention plan with a commercial proposal.
Context and diagnostic
•Temporal analysis : Email frequency dropped from 4/wk to 0 since D-28
•Business rules : Renewal < 30 days + silence > 14 days

+ 4 more

Agent perspectives
DefenseImmediate risk: renewal at D-22 with no contact.
FieldLast contact with the CTO 6 weeks ago, sponsor absent.
+ 2 agents
Scoring
Emails
Contacts
Rules
Timeline
Cross-check

Agent Defense · 91% · 6/6 sources

The pre-meeting brief

Before every meeting: account context, latest signals, points to push. No CRM digging.

cs-alerts
SlackTeams
P
Phano08:30AI-generated

Brief before your 11am call

Account · €85,000 ARR · Health 58/100

Objective

Secure the renewal, open the upgrade conversation.

Keep in mind

  • •Adoption declining on 2 key modules
  • •Renewal in 22 days, quote not opened yet
  • •Last sponsor exchange 6 weeks ago

Watch out

The economic buyer has not replied to the last 2 emails.

Live coaching

During the call, discreet suggestions and captured commitments, grounded in the account's real history.

Live coachingLive
AI-generated
Phano is analyzing the call…

Say this now

Restate the reporting-module need before talking price.

Commitment captured

You promised a technical demo before Friday.

To verify

The customer says "3x slower": cross-check against usage data.

The recap in your CRM

After the meeting: summary, decisions, next steps and health, written into your CRM and Phano, with no re-entry.

Recap · CRM
Synced

June 1 check-in

Account · €85,000 ARR · Health 58/100

AI-generated

Summary

Renewal confirmed in principle, with an opening on the Enterprise upgrade. Adoption is up, one reporting point to secure before signing.

Decisions

  • Renewal approved in principle
  • Reporting demo scheduled before Friday

Next steps

  • •Prepare the reporting demo (CSM, before June 6)
  • •Validate the upgrade budget (client sponsor)
Meeting health72 / 100

Written to HubSpot, Salesforce, Pipedrive, Zoho or Attio and available on Phano. Dedicated fields, no re-entry.

The follow-up email

The recap for the customer, drafted in your Gmail or Outlook inbox. You review and send.

Draft · Email
Draft
Tosponsor@account
SubjectRecap · June 1: renewal confirmed, reporting demo to scheduleAI-generated

Hi,

Thanks for the call. As agreed, here's the recap of our check-in. Adoption is progressing well across the teams and the renewal is confirmed in principle, with an opening on the Enterprise upgrade. A few items remain to align on before we finalize.

Key points:

  • •Renewal confirmed in principle
  • •Needs faster reporting
  • •Upgrade budget to validate on the sponsor side

Next step: technical demo of the reporting module before Friday.

Best,

Phano is writing…

Your CSMs see the risks, your Account Managers the opportunities. The first diagnostic arrives the same day.

Try for free
Free trialNo credit cardFirst diagnostic same day

Frequently asked questions

Is the free trial really commitment-free?+
Yes. 30 days, no credit card. Weekly diagnostic across all your accounts. If you do not convert, your data is kept for 30 days and may then be permanently deleted.
What does the Standard plan at 99 EUR/month include?+
Both modules: the daily composite diagnostic across all your accounts and Meeting Intelligence (meeting brief, live coaching, CRM recap, and follow-up email), delivered to email, Slack, Microsoft Teams, CRM, and webhook. Unlimited REST API + MCP. 100 accounts included, then 1 EUR per additional account.
How is this different from Gainsight or ChurnZero?+
Those tools price by quote, at a median of 29,500 to 58,000 EUR/year based on transactions observed by Vendr in February 2026, take months to set up and impose a dashboard. Phano costs 99 EUR/month, publicly listed, connects in minutes via OAuth, and delivers the diagnostic of revenue to protect inside your existing tools. Nothing new to adopt.
How is Meeting Intelligence billed?+
Meeting Intelligence is included in the Standard plan and billed on real usage. Pre-meeting briefs and recaps are unlimited, at no extra cost. Live coaching includes 30h per month, then 1.50 EUR per started 30-minute block. You see your usage before any overage and billable generation is blocked at the cap, with a clear message. If the bot never joins the meeting, nothing is billed.
Is there an annual plan?+
Yes. 990 EUR/year (2 months free). Per-account overage is still billed monthly.
Which CRMs are supported?+
HubSpot, Salesforce, Pipedrive, Zoho and Attio. OAuth connection in minutes. Phano reads your data and writes the diagnostics back into dedicated fields (phano_phase, phano_confidence, phano_health_score, phano_action_now, phano_permalink).
My CRM data is incomplete or messy. Is that a problem?+
No, and there is nothing to clean up before you start. Phano begins with your data as it is, then shows you the gaps that matter: the ones hiding revenue, ranked by the amount in euros. Every week you receive the top gaps and validate corrections in one click, with nothing rewritten in your CRM.
Is my data secure?+
European hosting. GDPR compliant, EU AI Act aligned. PII anonymized before AI processing. Automatic hallucination detection.
Can I cancel anytime?+
Yes, no commitment. You keep access until the end of the billed period. 30 days to export your data.

The best time to protect your revenue is now.

30 days to test on your real accounts.
No generic demo, no sandbox.

Try it freeContact us
30-day trial, no credit cardFirst diagnostic the same daySet up in minutes