Which customer needs you, why, and what to do.

4 agents analyze every account from 4 angles: risk, revenue, relationship, trajectory. Their conclusions are verified against your data, then delivered into the tools your CSMs and Account Managers already use.

From signal to verified diagnostic.

You don't drive the agents. You connect your sources, they analyze every account, and the diagnostic lands where you work.

1

Your sources connect

HubSpot, Salesforce or Pipedrive in minutes via OAuth. Then email, calendar, support, telephony, billing and productivity to enrich the analysis.

2

The 4 agents analyze every account

Every night, the engine cross-references your sources. Defense tracks risk, Expansion revenue, Field relationships, Strategy trajectory.

3

Every claim is verified

The verification engine constrains the output: every claim is checked against the source data. Hallucinations are detected and blocked before delivery.

4

The diagnostic lands in your tools

Slack, Microsoft Teams, email, enriched fields in your CRM or a signed webhook. On the pull side: REST API and MCP server for your own tools.

4 angles of analysis. No blind spots.

A generalist agent averages everything and decides nothing. Each Phano agent watches a single angle of your accounts, and digs all the way down.

Defense

Portfolio protection

What it watches

Churn risks, renewals, disengagement, dunning scoring

Sample diagnostic

Silence for 28 days + renewal at D-22 = critical risk

What it delivers

Risk alert with cross-referenced causes and the re-engagement action to launch
Continuous monitoring of renewals and disengagement
Payment follow-ups prioritized by risk level

Expansion

Revenue growth

What it watches

Costed upsell/cross-sell opportunities, decision-makers identified

Sample diagnostic

Usage +40%, 3 new users, active sponsor = upsell opportunity

What it delivers

Quantified upsell and cross-sell opportunities, detected from actual account behavior
The decision-maker to contact identified in the contact network
Cross-referenced growth signals: usage, new users, active sponsor

Field

Relationship coverage

What it watches

Exchange frequency, touchpoints, active/inactive stakeholders

Sample diagnostic

No contact with the CTO for 6 weeks, last sponsor email neutral

What it delivers

Relationship coverage for every account: who is active, who has gone quiet
Alert when a key stakeholder goes silent
Frequency and recency of exchanges tracked account by account

Strategy

Long-term view

What it watches

Portfolio positioning, trends, segment benchmarks

Sample diagnostic

ARR flat for 3 quarters, segment growing among competitors

What it delivers

Portfolio trends: phases, trajectories, segments
Accounts whose trajectory is drifting from their segment
Portfolio summary queryable via REST API and MCP

Delivered where your teams work.

Not another dashboard to open. The 4 agents' diagnostics land in your tools, via push or pull.

Slack

Critical alerts and phase transitions in real time

Interactive Block Kit, 1-click feedback, daily standup

Email

A summary of your 10 priority accounts every morning

Time-zone aware, weekly pulse on Monday

CRM

phano_* fields enriched in HubSpot, Salesforce, Pipedrive

Phase, confidence, action, narrative, permalink

Microsoft Teams

Alerts and notifications in your Teams channels

Native connector, adaptive cards

Webhook

Signed JSON POST to your endpoint

HMAC-SHA256, retry, SSRF protection, DLQ

Pull access

REST API

/accounts, /accounts/{id}/intelligence, /portfolio/summary

Bearer token, granular scopes, cursor pagination

MCP

Tools exposed for Claude, Cursor or any MCP client

phano_getPortfolioSummary, phano_getPortfolioRisks, phano_getAccountIntelligence...

Frequently asked questions

No. They remove the investigation work, not the job. The agents cross-reference the data, verify their conclusions and deliver a diagnostic with the recommended action. The customer relationship, the negotiation and the decision stay human.

Via push on 5 channels: Slack, Microsoft Teams, email, enriched fields in your CRM (HubSpot, Salesforce, Pipedrive) and an HMAC-signed webhook. Via pull: REST API and MCP server to query your account intelligence from your own tools.

The proprietary verification engine constrains the agents' output. Every claim is verified against the source data: an unverifiable claim is blocked before delivery. You only receive diagnostics backed by your real data.

Your CRM is enough: HubSpot, Salesforce or Pipedrive via OAuth. The first diagnostic arrives the same day. The trial runs 30 days, no credit card, up to 500 accounts. The other sources (email, calendar, support, telephony, billing, productivity) then sharpen the analysis.

Put all 4 agents to work on your accounts.

Connect your CRM. Defense watches your risks, Expansion sizes your opportunities, Field tracks your relationships, Strategy reads your portfolio.

Free 30-day trialNo credit cardFirst diagnostic the same day